Refund Policy

Returns/Cancellation:

• The purchased product is eligible to return only if it is damaged/not working.In case you find that a few components are missing, then you should contact us, following which we will proceed to send you the missing parts.
• In case you observe that the box is visibly damaged during shipping, then you must refuse to accept the shipment, and contact us immediately.
• Your order is eligible for cancellation only if it has not been shipped yet. In case you need to cancel your order, you need to contact us, following which we will refund your money.

Guarantee/Warranty:

• All items are delivered with a standard warranty of minimum of 15 days (unless otherwise specified on the product page) to protect the customers from any manufacturing defect.
• If you have any problems with your order, please notify us within this duration from the date of shipment of any defective product.
• You agree to pay for the return shipping on exchanges and returns and we will reimburse this cost upon verification of a defect with the product.
• We will replace or repair the damaged products at free of cost with shipping prepaid by us. In case, we do not have the product in stock to provide a replacement, we will issue a 100% refund.
• Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.

Refunds (if applicable):

• We may disclose your personal information if we are required by Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable):

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at reachus@justrobotics.in

Sale items (if applicable):

• Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable):

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reachus@justrobotics.in and send your item to:
  Address:
  Just Robotics,
  #16, IKP EDEN, Bhuvanappa Layout,
  Taverekere Main Road,
  Bangalore-560029.
  Contact No: +91-9036628927

Gifts:

• If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
• If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping:

• To return your product, you should mail your product to:
  Address:
  Just Robotics,
  #16, IKP EDEN, Bhuvanappa Layout,
  Taverekere Main Road,
  Bangalore-560029.
  Contact No: +91-9036628927
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
• If you are shipping an item over INR 3000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.